Privacy Policy
Thank you for trusting Expert Safety Advocate (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect information when you visit expertsafetyadvocate.com or use the Safety Advocate Program, including the Advocate Dashboard and mobile app. If you have questions, you’ll find our contact details at the bottom of this page.
Information We Collect
Information You Provide
When you start a trial, subscribe, or contact us, we may collect:
- Your name, company name, and job title
- Email address and phone number
- Billing address
- Account login credentials
Crew and Training Records
Account administrators may add information about their employees and crew members to the platform, such as:
- Names, contact details, and preferred language
- Training assignments, course completions, and certifications
- Job Hazard Analyses, inspection checklists, and safety meeting records
- Photos uploaded during inspections
- Safety scores and performance reports
This information belongs to the company that holds the account. We store and process it on that company’s behalf to deliver the service.
Payment Information
Payments are processed securely through Stripe. We do not store full credit card numbers on our servers.
Device and Usage Information
We may automatically collect technical details such as IP address, browser type, device type, and the pages and features you use. This helps us keep the platform running smoothly and improve it over time.
Cookies
We use cookies to improve your experience and to understand how visitors use our site. You can turn cookies off in your browser settings, but some features may not work as intended without them.
How We Use Your Information
We use your information to:
- Create and manage your account
- Deliver training, inspections, safety meetings, and reporting tools
- Sync information between the dashboard and the mobile app
- Process payments and send receipts
- Provide customer support and expert consultations
- Share service updates, new features, and occasional offers
- Protect against fraud and unauthorized access
Access to your information is limited to authorized personnel and service providers who need it to run the Safety Advocate Program.
Sharing of Information
We do not sell your personal information. We share information only with:
- Service providers who help us with hosting, payment processing, email delivery, analytics, and training delivery
- Our affiliate, Expert Safety Services, which helps operate the platform, its training content, and the Advocate Dashboard
- Legal authorities, when required by law or when necessary to protect the rights, property, or safety of our company, customers, or the public
Business Transfers
If Expert Safety Advocate is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner. That owner will continue to follow the protections described in this policy.
Data Security
We use reasonable safeguards, including encrypted connections and access controls, to protect your information. No system is completely secure, but we take the protection of your data seriously.
Data Retention
We keep account and training records while your account is active. After that, we keep them only as long as needed for legal, compliance, or recordkeeping purposes. Account administrators can request deletion of their company’s data at any time.
Your Privacy Choices
Depending on where you live, you may have the right to know what information we hold, request a copy, correct it, or ask us to delete it. California residents have these rights under the California Consumer Privacy Act (CCPA).
To make a request, email support@expertsafetyadvocate.com. We may need to verify your identity first. If your employer added your information, we may refer your request to that company’s account administrator.
Children’s Privacy
The Safety Advocate Program is built for businesses and their workforce. We do not knowingly collect information from children under 13. If we learn that we have, we will delete it.
Third-Party Links
Our site may link to outside websites. We aren’t responsible for their privacy practices, so we encourage you to review their policies before sharing information with them.
Email Preferences
You can opt out of promotional emails at any time by clicking “unsubscribe” or by contacting us. We will still send important account and billing messages.
Related Policies
This Privacy Policy works together with our Terms and Conditions and our ADA Standards accessibility statement.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date. Continuing to use our site or platform after an update means you accept the revised policy.
Contact Us
Expert Safety Advocate
1515 Lafayette Park Dr Suite E
Bloomington, IL
Phone: 618-4-BE-SAFE (618-423-7233)
Email:
support@expertsafetyadvocate.com
